Support

Questions, bugs, or trouble getting a server configured — reach out and we'll help.

Email us at jordan@k9fax.us
We typically reply within a couple of business days.

Getting a server working

Chute doesn't come with a built-in upload destination — you point it at your own server or any service that accepts a simple file upload. Under Servers, add the Request URL, any headers it needs (like an API key), and where in its JSON response the file's link lives.
If an upload fails, check the exact error shown in History — it's usually the server's own response, which tells you whether the URL, headers, or field name need adjusting.
The response path field accepts nested values, like data.url, if your server wraps the link inside another object.

Nothing happens when I share a file (iOS): make sure at least one server is added under Servers before using the share sheet.
Screenshots aren't uploading automatically (Mac): check Preferences — a screenshot folder needs to be selected and auto-upload turned on.
A capture failed silently (Mac): check System Settings → Privacy & Security → Screen Recording, and confirm Chute is enabled there.

Email us with as much detail as you can — what you were doing, what you expected, and what happened instead. Screenshots help.